You can sign up for Meals on Wheels yourself or ask someone to do it for you!
Family members, friends, hospitals, GPs, rehab facilities, community nurses, dietitians, law enforcement agencies, and many others can register a client.
If you’re eligible for a funding program such as Support at Home or the Commonwealth Home Support Program, we recommend asking them about including meals in your services before contacting us.
Not sure if you qualify for government-subsidised funding? Call My Aged Care on 1800 200 422 and request a referral code for Meals on Wheels.
NDIS Clients:
If you’re an NDIS participant, please call us directly (unless you are self-managed or plan-managed).
Ready to get started?
Complete these online forms:
- Client Registration Form
- Online Menu Selection
Or call us on 1800 696 325. We are available to answer your questions between 8:30am and 4:30pm, Monday to Friday. If calling a local Meals on Wheels service direct, please take into consideration that kitchens and administrative staff start early in the morning and therefore by approximately 1:00pm most branches will have signed off for the day.
NB we do not service the Burnie, Launceston or the West Coast area, please contact Red Cross Meals on Wheels If you live in these areas.
Complete the online menu by clicking one of the green links below.
Once we have received your client registration form and you have completed the menu, we anticipate that you will start receiving your meals within 8 to 14 days. If you want to cancel or change your menu selection, we are required to give the kitchen a 7-day notice period. Contact us on 1800 696 325 if you require emergency provisions.
This is a 4-week rotating menu and only needs to be completed once. When week 4 has finished the menu will start again at week 1.
Some areas in Tasmania are serviced with a different menu selection; you can fill these out by clicking on the following links.
Dodges Ferry, Colebrook, Huon Valley, New Norfolk, Richmond, Railton & Sheffield, East Coast and Burnie, Launceston or the West Coast, for all other areas in Tasmania, click HERE
We also provide a menu for those with gluten intolerances, please be aware that if you have Coeliac disease, menu items may contain traces of wheat, barley and rye.
All prices include delivery.
Full Cost Recovery (FCR) – No Government Subsidy
What is it?
Anyone can access Meals on Wheels and pay the full cost recovery price. The following prices represent the most you will pay before accessing one of the following government subsidies.
Meal Prices – per course (without subsidy):
Soup $5.70
Main $14.40
Dessert $7.40
Gluten Free Dessert $8.10
Snack $3.20
Sandwich $9.70
Commonwealth Home Support Programme (CHSP)
What is it?
The Commonwealth Home Support Programme is a federally funded program that helps senior Australians to access entry level support services to remain living independently and safely at home.
CHSP is designed to provide support services to people who have some difficulty performing activities of daily living without help due to functional limitations e.g., home help, meals transport etc.
Eligibility Criteria:
To be eligible under the CHSP, clients must be over 65 or over 50 if of Aboriginal or Torres Strait Islander heritage, needing assistance and registered with My Aged Care (MAC).
Meal Prices (Payable by the client). Soup – $2.90. Main -$10.70. Dessert – $4.00. Snack – $2.50 Gluten Free Dessert – $5.40. Sandwich – $6.50.
*Although funding for this service has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government*
Home and Community Care (HACC)
What is it?
The HACC program is a state government funded program that exists to support clients under 65 years of age with basic support services e.g., meals, transport.
Support with meals can be provided for a maximum of three times a week.
Meal Prices (Payable by the client). Soup – $2.90. Main -$10.70. Dessert – $4.00. Snack – $2.50 Gluten Free Dessert – $5.40. Sandwich – $6.50.
Support at Home program
What is it?
The Support at Home program is designed for those clients over 65, over 50 if Aboriginal or Torres Strait Islander.
Eligibility criteria:
Eligibility for the Support at Home program is assessed by My Aged Care. Support at Home clients can receive assistance with the cost of the preparation and delivery of meals. The client is invoiced monthly for the ingredients of the meal received.
Meal Prices (Payable by the client). Soup – $1.00. Main -$5.50. Dessert – $1.80. Snack – $0.80. Gluten Free Dessert – $2.20. Sandwich – $2.90.
Transition Care Package (TCP)
What is it?
Transition Care Packages are sometimes available to hospital patients upon discharge and can be available for up to 12 weeks.
Some TCP providers may contribute to the cost of meals. Speak directly to your provider to understand what they can offer
National Disability Insurance Scheme (NDIS)
What is it?
NDIS is available to people who have a lifelong, debilitating illness or disability.
Eligibility criteria:
Eligibility for NDIS is assessed by NDIS and can be a long and onerous process with very structured criteria.
NDIS clients can receive assistance with the cost of the preparation and delivery of meals provided that it is built into their care plan and the client is self-managed.
The client is invoiced monthly for the ingredients of the meal received.
Meal Prices (Payable by the client). Soup – $1.00. Main -$5.50. Dessert – $1.80. Snack – $0.80. Gluten Free Dessert – $2.20. Sandwich – $2.90.
Apply for your My Aged Care (MAC) assessment here.
Before you can access government-subsidised aged care services for the first time, you need to apply for an assessment. Using the My Aged Care online application is quick and easy and will only take 15 to 20 minutes to complete.
It’s the same form to apply for all types of care and support – including help at home, short-term care, and care in an aged care home.
You can complete the application yourself or on behalf of a family member or friend.
There are three parts. The first checks you are eligible, the second captures your details, and the third confirms who the assessor should call to arrange the assessment.
If you have already had your assessment, please contact My Aged Care on 1800 200 422 and ask them for a referral code to Meals on Wheels.
The Statement of Rights:
- explains what rights older people are entitled to when accessing funded aged care services
- promotes quality and safe care for older persons accessing, or seeking to access, funded aged care services.
It is also a reference for providers and workers so they can take steps to act in a way that promotes older people’s rights when delivering care.
If you would like to discuss the Statement of Rights with one of our staff members, please call 6272 0887 and press option 2.
